Testimonials


CO

"Many people did not believe that this could happen in Nigeria.

My Mercedes Benz ML SUV was involved in an accident on Wednesday July 1, 2015 in Ikoyi. AXA Mansard Insurance retrieved the car for repairs on the same day! No bureaucratic bottlenecks! Their partner workshop handled the repairs to the extent that no traces of the damage are noticed on the car. The workshop is to be commended for their diligence and expertise.

Thank you AXA Mansard for making your word your bond."

Barrister Chukwuma Osuebi KSJ JP,
Lagos

VO

"I signed up to AXA Mansard Health on the simple promise that I will get quality service and value for money…. it's been 8 months and so far, I have no regrets. I am very satisfied and delighted with AXA Mansard's HMO services, especially on turn-around time!"

Adeniran V. O.
Banker, Lagos

MA

"Response to accident report has been very tremendous, prompt and efficient. Handling of claims has also been very impressive."

Mosunmola Ajayi
 

PE

"Ever willing to resolve issues with claims. Courteous staff with minimal turnaround time."

Mr. Philip Elebhose
 

MT

"Claim was filed on Saturday and my offer came in barely 72 hours thereafter. For me, that is service. Well done."

Makanjuola Tinuola
 

OO

"Good time delivery and clarity in the process. Good customer care."

Ogunriola O. Oluwalopeye
 

RO

"Prompt, excellent customer service like this will place you ahead of others."

Rabiu Oluwatosin Emmanuel
 

TO

"The accident was not expected and it upset my day. I reported the accident to my insurance agent. He promptly swept into action and in less than 48 hours my claim was worked out."

Taiwo Olakunle Soladoye
 

OA

"My experience with you has been fantastic. Thank you, AXA Mansard."

Osinlu Adenike
 

AA

"It’s been awesome and I love how your staff treats customers anytime I am at your office."

Adebowale Adetoun Fatimah
 

NO

@kikiomeili "I'm really impressed with AXA Mansard Insurance. I received my claims in 3 working days! They really are as good as they say they are. Kudos!"

Nkiruka Omeili
 

AT

!Infact, it's like a mystery for Nigerians to have such opportunity, I'm so excited and joyful for having this claim a reality because as I am speaking now I am financially uplifted and revived. Thank you MTN and AXA Mansard."

Ameh Thaddeaus Adiga
 

VA

"It’s wonderful. Be sure of my continous patronage and reference."

Victor Adummadu
 

OA

"I got my settlement in 2 days and that is extremely impressive. It doesn’t happen anywhere else except AXA Mansard. Keep it up."

Olayede Adepeju
 

UJ

"I was initially afraid because insurance in Nigeria is not reliable but I was wrong. You people are awesome."

Umegbu Joseph Kelechi
 

YB

"The response received from AXA Mansard representative and her attitude and empathy is worthy of great commendation. Her fact finding skills is very professional and honest. Kudos!"

Yusuf Buhari Adeiza
 

AA

"I am impressed with the prompt response claim. I also think the customer service is good, as well as empathy shown during my loss."

Adedolapo Adebowale
 

BO

"The Claim Settlement process is fast and professional. AXA Mansard Insurance is the best so far from my experience."

Benjamin Okwuokenye
 

OM

"Overall, very impressive, almost a 360 degree improvement on previous experiences. I received instructions on what documents I needed to submit and a copy of the claim form from my AXA Mansard contact, Kayode minutes after I reported the incident. This was followed up with calls from Olumide and Olalekan. When I came to the AXA Mansard office on Bar-beach road, I was attended to promptly and efficiently even though my contact person was not in that office. And best of all, I got a replacement vehicle for the days my car will be at the workshop undergoing repairs shortly after I made the request. And email from Wuraola with contact information for the driver. My calls and emails were answered promptly and did not have to follow up to get feedback on enquiries and requests."

Olaide Martins
 

BO

"I am satisfied and happy with the quality of service I got: Prompt response to my mail, well-mannered staff with effective communication skills."

Bolanle Omotosho
 

AI

"Fantastic experience, prompt response, customer friendly organisation."

Ajewole Ifedolapo
 

AM

"You have been doing great. Just keep up the good work and maintain the standard."

Ajiroba Michael Adesoji
 

RS

"Wow...Wow...Wow" I still cannot believe this is happening. Getting ultra-speedy claim from a Nigeria owner based and run organisation less than a week!!!"

Raphael Solomon
 

JA

"Service was fantastic compare to other insurance company seeking excuse to avoid payment of your claim. Please keep it up."

Mr & Mrs James & Grace Adeosun
 

UE

"I was a little bit worried at the beginning because of stories of bad faith. But surprisingly, everyday I passed through on-line on phone, were very nice. Please keep it up."

Uchechukwu G. Emeruwa
 

EA

"AXA Mansard has debunked my previously held views about insurance companies.... Positively."

Emmanuel N. Akpan
 

BM

"My experience with you is wahoooo.i just dashed into your office without a prior notice of my coming, and from the reception, the attention given was wonderful despite of my shabby dressing. The team of the customer cares and the claiming officers that attended to me showed that they are professionals with deep knowledge of the job. After lodging my complain, i was told to go that soonest i will hear from them, I left with the mind that it will take months, but surprisingly, the following day, i was been pursued with phone calls. The call was persistent for a week and exactly two weeks i got this mail asking me for my account detail. This is an outstanding service and the whole world will hear this."

Babalola Moses Olushola
 

AK

"We are pleased to testify the recovery of our Toyota Prado with registration number CU 872 RSH snatched at gun point at wuse zone 6, Abuja on sunday, 10th July, 2011 at about 8pm. The tracking of the vehicle at Madalla (FCT) an hour later (9.00pm) made possible by your company (Auto merchants) through the timely intervention of your officers (Segun and Kabiru) is worth commending. We thank you most sincerely and urge you to keep up the good work."

Ahmed M. Ka'oje
(Transport Manager)

OJ

"It was wonderful insuring with you. You were recommended to me and I was not disappointed. Great."

Ogungbangbe J.O.
 

IC

"On Monday,I dropped my claim form and by Wednesday, I already got everything processed. I was impressed and to think that my claim settlement is even over my annual fee is amazing. I am so so thankful. I have become your disciple."

Ifunanya Chiegboka
 

OO

"Simply amazing. The speed of service delivery is just excellent. I am highly impressed and satisfied."

Omotoso O.I.
 

JB

"I am just glad. I have insurance with you guys and your staff were very helpful. Real professionals."

Bature J.B.
 

NN

"I have always recommended your services to others from your life policy and others and now I have this beautiful experience with you guys. I will keep recommending. Thumbs up. Thanks a lot."

Nwaikwu Nkiruka Dorathy
 

AO

"My experience with AXA Mansard has been wonderful... whenever I need to make claims, AXA Mansard's response is always timely and professional."

Adeshina Ismail Olusegun
 

JF

"This experience has been best..There was provision for courtesy car (...fueled by me) for part of the duration of the car repair."

Juliet Folarin-Lewu