Life Assurance Claims

Individual Business Demise Claim
1. Duly completed claim form

2. Submit original Policy document, together with:
Original copies of the following substantiating documents (the documents will be returned to you after sighting):
- Medical Certificate of Cause of Demise,
- Demise Certificate,
- Burial Certificate,
- Coroner's report (if demise is by mysterious circumstances),
- Police Report (if demise is by road traffic accident).

3. Complete the following forms:
3a. Proof of claim on demise (to be completed by the deceased Personal Medical Attendant) ,
3b. Declaration to establish identity in case of deceased policyholder (to be completed by someone other than a relative or the Medical Attendant or person interested in the assurance),
3c. Proof of claim on demise (to be completed by the claimant).

 

Termination

Applicable under AXA Mansard Life Savings Plus, AXA Mansard Life Plus, AXA Mansard Whole Life (after 2 years)

1. Complete a termination form or send a letter of intention to disengage from the scheme,
2. Submit original policy document.

 

Part Liquidation

Applicable under AXA Mansard Life Savings Plus only.

1. Complete a withdrawal form or send a letter of intention to part-liquidate.


Group Business
Send a claim's notification letter, together with:

1. Original copies of the following substantiating documents (the documents will be returned to you after sighting):
1a. Medical Certificate of Cause of Demise;
1b. Demise Certificate;
1c. Burial Certificate;
1d. Coroner's report (if demise is by mysterious circumstances);
1e. Police Report (if demise is by road traffic accident).