AXA Mansard Insurance plc a member of the AXA Group and global leader in insurance and asset management, has restated its commitment to service excellence. In line with one of the company’s goals for 2019-“Customer First”, the company and all its employees are committed to fulfilling its promise to all its customers and to ensuring sterling and world class service standards at every point of contact.
Speaking with the Group Head of Strategy & Marketing at AXA Mansard Insurance plc, Mr. Kola Oni, he stated, “It is in the company’s DNA to consistently provide exceptional service that leaves memorable experiences in the minds of our customers. We promise to make our customers our partners, not just premium payers. All our employees understand our brand’s promise to our clients and are sufficiently equipped and willing to deliver on this promise at all times.”
He further noted that, “In an attempt to serve our customers better, the company has a number of initiatives geared towards the continuous improvement of services. One such initiative is the AXA First Responder service which provides on-the spot assistance to customers at accident scenes, including immediate claims settlement for smaller sums.”
AXA Mansard Insurance plc is a member of the AXA Group, the worldwide leader in insurance and asset management with 166,000 employees serving 105 million clients in 62 countries.